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Shipping policy

At ScentnImpression, customer satisfaction is our top priority. We ensure that every fragrance order is packed with care and delivered safely through trusted courier partners across Pakistan.

Shipping Coverage (Pakistan)

We currently offer nationwide delivery across Pakistan, including major cities and serviceable remote areas, using reliable courier services to ensure timely and secure shipping.

Order Processing Time

  • Orders are processed within 1–2 working days after confirmation.

  • Orders placed on Sundays or public holidays are processed on the next business day.

Estimated Delivery Time

  • Standard delivery time is 2–5 working days, depending on your city and courier coverage.

  • Delivery to remote or under-served locations may take slightly longer.

Shipping Charges

  • Shipping charges (if applicable) are transparently calculated and displayed at checkout before payment.

  • Any promotional free-shipping offers will be clearly mentioned on the website.


Cash on Delivery (COD) Policy

We offer Cash on Delivery (COD) across Pakistan for your convenience.

  • Customers are required to pay the full invoice amount in cash to the courier at the time of delivery.

  • Please ensure availability of the exact amount, as couriers may not always carry change.

  • Orders placed on COD are verified before dispatch to avoid fake or incomplete orders.

  • Refusal of COD orders at delivery without valid reason may result in restriction from future COD services.


Order Confirmation & Tracking

  • Once your order is dispatched, you may receive tracking details via SMS or WhatsApp, subject to courier availability.

  • Customers are encouraged to remain reachable on the provided contact number to avoid delivery delays.


Delivery Delays & Liability Disclaimer

While we make every effort to meet delivery timelines, ScentnImpression shall not be held liable for delays caused by:

  • Courier service disruptions

  • Weather conditions

  • Strikes, road closures, or public holidays

  • Any unforeseen circumstances beyond our control


Incorrect Address or Failed Deliveries

  • Customers are responsible for providing accurate and complete shipping details at checkout.

  • Any delay, re-shipment cost, or failed delivery due to incorrect address or unreachable contact details will be the customer’s responsibility.


Packaging & Quality Assurance

All orders are securely packed to prevent leakage or damage during transit. If you receive a damaged package, please contact us within 24 hours of delivery with clear evidence.


Customer Support

For any questions related to shipping, COD, or order status, our support team is always ready to assist you. We are committed to providing a smooth, transparent, and trustworthy shopping experience for every customer.


Trust & Transparency

✔ Secure Packaging
✔ Reliable Courier Partners
✔ Nationwide COD Available
✔ Clear Policies & Customer Support